By Karen Delk, MSc, PCC The past two years have been very different for most of us, individually and collectively. Leaders needed to pivot in mid-March 2020 to managing teams remotely, while other leaders continued operating, staffing, and producing from a work...
Office Communication
What’s Not Being Said
By Peter James, PhD, MBA, PCC. When someone utters the word "communication" in the business environment, what usually comes to everyone's mind is that of speaking. And as leaders, we find it necessary to talk as much as possible in order to ensure that our messages...
Trust: It’s (NOT) All About You
Trust is basic to leadership. Without trust, people watch their backs and look out for their own immediate interests. Without trust, there is no “leadership” in any true sense of the word — you must rely on your job title, blunt force, and fear to get anything...
3 Pitfalls to Avoid When Giving Feedback
Leaders are constantly providing feedback to their employees. It’s a basic characteristic of leadership, yet one that is often handled awkwardly. Janice, a newly-minted department head, rose through the ranks by being very good at what she does (her expertise is...
Could Off-Sites Be Your New “Office?”
A few weeks ago the Wall Street Journal ran a story titled, “The Off-Site is the New Return to the Office.” The author looked at ways that leaders at various businesses across many industries are re-thinking “off-site meetings” as a way to get people back to working...
Are You Harboring Stealth Expectations?
By Rachel Verlik, PCC. Imagine this. You have had a conversation with your boss about your career interests, and you are both on the same page that you are ready for additional responsibilities. While you haven’t articulated a timeline or what those responsibilities...
The Consequences of Giving Advice
By Roberto Giannicola, PCC. (An excerpt from my upcoming book “You’ve Got Algorithm, But Can You Dance? – Learn how to lead with heart and empathy.”) There is one stumbling block that all managers and teachers share when developing their teams and creating autonomy:...
Be a High-Trust Leader: Three Elements of Trust
Yes, to build a successful business you need a compelling vision, a quality product or service, a marketing plan, access to capital, and more. The glue that holds this universe together however, is trust. Trust is what allows people to work together toward a common,...
Assertiveness: a Misunderstood Strength
By Nick Tubach, MBA PCC. Being assertive is just an expression of your worth and, in the context of leadership, can help you create a collaborative and inquisitive team dynamic. Uncovering the “what ifs” often lead to positive and sometimes transformational change....
Having a Crucial Conversation: Then What Happens?
Tonya had a difficult conversation with Alison late last week about the research she’d failed to do for their team marketing project. Tonya had been stressed out, but she felt ready. Employing various aspects of one of Arden Coaching’s favorite books, Crucial...