Alyssa was reflecting on her recent experience as a member of a project team. Earlier in the year, the team had been created and charged with doing a deeper dive within the company’s existing product lines and markets — emphasizing repeat sales to current clients....
By Steve Hansen, PCC. I was reading an interesting article the other day about what it takes to win a Formula One race. It turns out that there are comprehensive studies of what creates success and where that success comes from. This got me thinking about business...
By Karen Carmody, MBA, PCC. Google conducted an extensive four-year study called Project Aristotle to determine what its best teams had in common. Google researchers identified that “psychological safety” was the most important characteristic of their most...
The CEO of a relatively small but very successful economic development and investment firm includes an uncommon step in her on-boarding process for new employees: everyone takes a DiSC assessment. DiSC is a proven tool designed to better understand yourself and...
Over the past several months, Nicole, the CEO of a financial services company in New York City, has led her business through unprecedented times. The company has survived — sales and revenues are down, but not disastrously, and she has been able to avoid layoffs....
Teams are established at all levels of an organization. Some teams are formed to continue their work indefinitely (for example, members of senior management may be thought of as a team), and some teams are project-based, created to address a specific opportunity or...
Julian’s team was struggling to get its work done. A few months before the coronavirus required his company to work-from-home, the team was chartered and started strong. Team members determined their roles, defined their expectations of each other, and began moving...
One of the fundamental elements of authentic leadership — providing leadership that inspires, motivates, and raises people up — is trust. And one of the core ingredients in establishing trust is empathy. “I Really Feel My Boss Cares About Me” Empathy is the...
How can leaders help their team stay focused and productive during periods of high uncertainty and stress? Work can be challenging enough during a normal work day. When you add the strain of working remotely, online home-schooling, anxiety about the health of your...