By Steve Hansen, PCC. We are all guilty of interrupting — but if we all just stopped and listened, argues Nancy Kline, we could radically change the way we live (from The Promise That Changes Everything: I Won’t Interrupt You, by Nancy Kline). Imagine the relief, the...
By Margaret Enloe, JD, PCC A young man walks through Central Park wearing a t-shirt. It says in bold black letters, “WARNING, I’m not listening.” A touch edgy? Yes. A sign of the times? Maybe. Either way, it may work for a young man, but it won’t for leaders — the...
At a recent coaching session with my client Jason, we found ourselves talking about networking. Jason said, “I think in-person business events are coming back. That means networking is back. I’m out of practice. How do I restart? What’s my post-COVID opening?” Those...
Kevin Anthony Johnson, PCC The great management consultant Peter Drucker famously said, “Culture eats strategy for breakfast,” suggesting that no matter how clever your well-researched and validated strategy for attracting and retaining talent may be, it’s your...
By Sandra M. Martínez, PhD, PCC. It is well understood that our immediate boss has the most to do with our job satisfaction. They influence our experience on the job by establishing the tone and frequency of communication, defining our role and responsibilities (or...
By Eva Szekeres, MA, PCC Are you struggling to create a strong and efficient team where people feel connected, thriving and looking forward to collaborating with each other? A few simple habits can make a big difference in the long run. One of my favorites is very...
By Tom Henschel, Executive Coach Initially, Nigel wanted help with memorization. He had a firm belief that people would experience him as a better presenter if he memorized his material. So he tried. But the world of work moves fast. He wasn’t able to memorize...
By Karen Delk, MSc, PCC The past two years have been very different for most of us, individually and collectively. Leaders needed to pivot in mid-March 2020 to managing teams remotely, while other leaders continued operating, staffing, and producing from a work...
By Peter James, PhD, MBA, PCC. When someone utters the word "communication" in the business environment, what usually comes to everyone's mind is that of speaking. And as leaders, we find it necessary to talk as much as possible in order to ensure that our messages...
Trust is basic to leadership. Without trust, people watch their backs and look out for their own immediate interests. Without trust, there is no “leadership” in any true sense of the word — you must rely on your job title, blunt force, and fear to get anything...