When you think of a strong leader, what comes to mind? For many, the image is of a charismatic, bold figure who commands attention in every room. But not all leaders fit this extroverted mold—and they don’t need to. Some of the most effective leaders are introverts,...
Office Communication
11 Pitfalls to Avoid When Implementing the SBI Feedback Model
Giving feedback can be one of the most rewarding parts of leadership. People want to grow, and when they receive clear, actionable guidance, they flourish. But feedback can easily go wrong. Even with the best intentions, it can be poorly delivered, misinterpreted, or...
How to Handle Difficult Conversations as a Leader
Being a leader means you’ll frequently be saddled with the tough task of telling people what they don’t want to hear. From the moment you step into a leadership role, your highest responsibility becomes the greater good of the team and the organization–which means...
3 Effective Strategies for Leading Remote Teams
For roughly 22 million Americans, remote work is the new normal. While we can credit the rapid normalization of remote work environments to the COVID-19 pandemic, remote work remains just as prevalent years later in 2024. The latest data shows that 12.7% of full-time...
The ROI of Trust: How Psychological Safety Creates Thriving Teams
Psychological safety. The term is frequently tossed around but not always fully understood. Coined by Harvard Business School professor Amy Edmondson, psychological safety refers to a shared belief held by members of a team that it is safe to take interpersonal risks....
“Humble Inquiry” by Edgar Schein – A Catalyst for Effective Communication and Leadership
by Nick Tubach, M.B.A., PCC In our fast-paced, data-driven world where telling, instructing and advising have become the norm, Edgar H. Schein's book, "Humble Inquiry: The Gentle Art of Asking Instead of Telling," stands out as an essential guide to effective...
Active Listening: Using Listening Skills to Coach Others
Impactful communication hinges on a less celebrated, though equally critical skill: active listening. While leaders are often appraised for their strategic foresight and decision-making prowess, the quiet competency of active listening weaves the fabric of enduring...
Nurturing High-Impact Teams: The Role of the 7 C’s in Executive Communication
At the crux of our influence as leaders and executives lies an indispensable skill—effective communication. Communication is a constant rhythm in our professional lives. Effective executive communication isn’t just about a CEO’s ability to relay information - it’s...
How to Build Stronger Teams Through Languages of Appreciation
In today's work environment, it's easy to get lost in the daily grind and forget to take a moment to appreciate the efforts of our coworkers and teammates. Unfortunately, the lack of appreciation in the workplace is all too common, and it can have some serious...
Communication Skills Training: Why It’s Important for Executives and Employees
Whether you're an executive leading a team or an employee working on a project, communication is essential to success. However, many organizations may not have spent the time to reflect on how they are communicating with one another or actively worked on improving...