By Rachel Verlik, PCC Let’s be real- NO ONE likes having difficult conversations. They can be awkward and uncomfortable, with high stakes and little expertise in having them. And because we don’t like them, we either botch the delivery, get angry, or avoid them...
By Roberto Giannicola, ACC July 2004, San Francisco. It’s lunch time. I’m ready to deliver my first workshop. In the audience, there are roughly fifteen friends and acquaintances here to support me. After twenty minutes, that support turned into pity. Almost everyone...
(This is the first in a series of five articles about building high-performance teams.) Any leader who wants to create a high-performance team must begin with trust. Trust is the foundational behavior which enables the other four “cohesive” team behaviors — engaging...
By Janet Makepeace, ACC Can you think of a time when you have provided guidance to complete a task and ended up with an individual going off in a direction you could never have imagined? Or, worked hard to have your team prepare a deliverable and afterward find out...
When we consider leaders we know, becoming a leader, or becoming a better leader, we naturally think about different types of leadership styles. Various experts have catalogued different leadership styles, from “relational” leadership to “transformational” leadership....
By Katherine Poehnert, M.Ed. Psych., PCC I bet you probably saw the last part of this title, rolled your eyes, and thought “I am not reading any of this “law of attraction” malarkey. Well don’t worry, if you are still with me, what I am about to share is not in the...
Innovative companies invest in the development of their employees by offering coaching to their high-value executives. These companies recognize that executive coaching is an opportunity for advanced leadership development. It’s a benefit offered to the best and most...
By Nora Infante, PSYD As a psychologist and executive coach, I am as interested in what makes a leader fail as what makes her succeed. There has been a lot of attention recently on emotional intelligence, not just in the field of leadership, but about life skills in...
Today, emotional intelligence is widely understood to be a highly desirable quality. Research shows that only about one third of a person’s success can be attributed to their intellectual capacity and functional skills. A remarkable two thirds of a person’s success...
by Laura Hansen, PCC Many managers these days are expected to provide informal coaching for their direct reports when development needs arise. Sometimes those managers do not have the skill or the time to complete a full coaching discussion but need to offer...