Jen is constantly sarcastic. James shuts down and becomes silent when his point of view is not immediately accepted. After team meetings, Alanna engages in criticism and gossip with team members separately. For Amanda, the VP of Human Resources at a growing...
By Katherine L. Poehnert, MEd Psych, PCC Many of you may remember the book, “I’m OK — You’re OK,” from 1967 by Thomas Harris (I suspect most of us remember the title, but not the author!). The gist of his transactional analysis theory focused on four life positions:...
Every successful leader must learn how to effectively engage in difficult conversations. These “crucial conversations” — one of our favorite books is Crucial Conversations, written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Swizler — address the tough...
By Kevin Ciccotti, CPCC, PCC I think we can all agree that 2020 was not, shall we say, a great year. But if you look around at the people you know, there are almost certainly more than a few that seemed to navigate the past year seemingly with little or no difficulty....
Are you a “point person,” or a “story person?” If you can’t recognize these two communication styles — in yourself and others — and adjust to your audience, you’ll often find yourself annoyed and frustrated (This opening is written for point people.) Sarah was beyond...
By Karen Delk, MSc, PCC As leaders, we often focus on the next project, task, or deadline to address our "to do” list. We can assess, organize, and plan the scope and duration of work and garner resources. Executing these skills well gets us more responsibility. We...
By Nick Tubach, MBA, PCC If you’ve experienced the benefit of a professional coaching relationship, you might’ve witnessed a significant and transformational change in the way you show up. Perhaps you’ve achieved progress unlike anything you’ve experienced before...
Having a tough conversation is something most of us do our best to avoid. It’s emotional and stressful. Most of us are very uncomfortable with confrontation — or anything that we think feels like confrontation. Sometimes, we see a difficult conversation coming. A...
By Nicole LaBeach, PhD, PCC As a leader, are you loving like you matter? At first glance, did you have to read the question a couple times to see if you understood it correctly? If so, you’re not alone. If we're honest, the word "love" can sometimes be seen as...
Executive Business Coaching Let’s pause for a moment and consider the big-picture benefits of executive business coaching. We don’t want to get too existential, but there is something deeper happening when people experience executive coaching. There are fundamental...
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