All business involves people – human beings. The way these human beings interact to get things done is through speech, through communication. Unlike communication with a computer, where you simply put a message “in” and assuming you’ve used the correct formula,...
Top Ten Tell-tale Signs of Poor Office Communication (a.k.a. when to call the Communications Coach!) When is it time for a Communications Coach? Communication is the key to an efficient and productive workplace. Every workplace involves getting people to do...
Cooling Our Jets in Communication: Responding Rather than Reacting Last month we took a look at how we can effectively communicate with a colleague who’s defensive. This month we turn the tables and look at ourselves – when we’re feeling pushed upon by the way...
The Art of Complaining: How Complaints Can be Good for Business We often don't get our way at work. Someone says something we don't like... The project goes a way we don't agree with... Decisions are made that impact employees that they think aren't in their best...