Office Communication

Three Easy Steps to Better Communication

Big picture thinkers are sometimes so up there in the clouds for that 30,000 foot view that it’s challenging to communicate with those who are more tactical in an organization.  Some others of us are just so in our own “zone” that we hop right into a conversation with...

Effective Communication in the Workplace

Effective Communication in the Workplace

When we think of effective communication in the workplace, we usually think of speaking.  How can I better get my point across? How can I make sure I’m clear and that others understand my directions to them?  How can I be sure I’m heard clearly and confidently, and...

How to Apologize in Business

How to Apologize in Business

When I think about learning to apologize, I think about my parents bringing my attention to someone I’d wronged in some way and reminding me to say I was sorry as they stood watching. It seems such a simple thing: to acknowledge that we have (perhaps inadvertently)...