Got that sinking feeling that you forgot someone in the office for your annual gift giving?! We all do it at least once per holiday season… intending to get a gift for someone in the office (maybe the receptionist we pass every day, maybe our new counterpart in...
Office Communication
Hearing Words vs. Hearing Context: A Lesson in Listening
Listening is one skill that’s invaluable in the business realm. But hearing the words people say and hearing the context in which they say them is the difference between looking attentive and being mentally invested. In the following post, Arden’s coaches looked at...
Tips for Keeping Your Cool at Work
We’ve all had those days where it seems like the universe is working against us. A client criticizes your team’s work, vendor plans fall through, coworkers call out on an important pitch day. And when it feels like the next thing to go wrong will decidedly be the last...
Best Practices for Transitioning from Peer to Manager
As companies grow, they naturally undergo a management shuffle, people retire or move on, and younger leaders step up into their roles. But when teams get restructured, it’s not always easy to start over already-established relationships. Such is the case when a...
3 Tips to Boost Team Creativity
Maybe you and your team are stumped on new ideas for an upcoming project or you’ve started to notice that your meetings don’t have the same level of energy and momentum that they used to. Whatever’s occurred, you feel as though your team’s creativity has gone out the...
Ways to Improve Those Terrible Meetings
By Steve Hansen Over the last 10 years or so I’ve witnessed an ever increasing amount of work piled onto middle managers and senior executives. I’m pretty confident that you have experienced this phenomenon as well. What I’ve noticed over these 10 years as a coach is...
Meeting Tech Review for Virtual Teams #1: A Google Hangouts vs. GoTo Meeting vs. Join.me Comparison
A lot of low-cost video conference software programs make virtual meetings a real option. But when you’re attempting to lead your team from afar, whether that’s from a different state, coast, or continent, even the tiniest glitch in the goings on during a video...
3 Types of Communication Barriers and How to Overcome Them
Teams are made up of all kinds of people. Some get right to the point while others like to elaborate. Some incessantly follow up and always want the last word while others only respond when the issue is absolutely pressing. Amidst communicating over the phone, through...
How to Prepare for Your Next Networking Event
Networking events can be incredible opportunities to find talent that fits your company to a T and return the favor for another organization. How much you get out of the process comes down to your interest, involvement, and knowledge of how to play the game. Not sure...
How to Gracefully Let Your Team Know That You Dropped the Ball
Failure is an inevitable part of business: losing a sale, missing an opportunity, dropping the ball because another prospect had our attention. Failure is also the mother of invention. Without it, we would never improve, never know what worked and what didn’t, and...